A statement issued this afternoon brings a rough patch schedule along with an apology.
Second, we will fix bugs and crashes, and improve the overall experience. The first round of patch updates has just been released and the next one is coming within the next 7 days. Expect more, as we will update frequently whenever new improvements are ready. After the holidays, we’ll continue working – we’ll release two large patches starting with Patch #1 in January. This will be followed by Patch #2 in February. Together these should fix the most prominent problems gamers are facing on last-gen consoles. We will be informing you about the contents of each patch ahead of their release. They won’t make the game on last-gen consoles look like it’s running on a high-end PC or next-gen console, but it will be closer to that experience than it is now.
Finally, we would always like everyone who buys our games to be satisfied with their purchase. We would appreciate it if you would give us a chance, but if you’re not pleased with the game on your console and don’t want to wait for updates, you can opt to refund your copy. For copies purchased digitally, please use the refund system of PSN or Xbox respectively. For boxed versions, please first try to get a refund at the store where you bought the game. Should this not be possible, please contact us at [email protected] and we will do our best to help you. Starting from today, you can contact us for a week up until December 21st, 2020.
Marcin Iwinski, Adam Kacinski, Adam Badowski, Michal Nowakowski, Piotr Nielubowicz, Piotr Karwowski
PS. PC gamers will also be getting regular updates and fixes improving the game.
I am not sure how this will affect the next-gen update that’s supposed to happen early next year but we have to assume that has not changed. The good news is at leas the PC version will be getting updates despite the problems on the older consoles.